EPM Solutions EPM Solutions
Home Consulting Training onDemand Demo Support Customer Company Sales Inquires
Technical Support
Report a Technical Problem
Frequently Asked Questions
User Experience Survey
Technical Support
Due to the high volume of users, we encourage you to contact our technical support staff via email, using the Report a Technical Problem link. This is the best way for you to get your question answered. Usually, you will receive an answer from us within 24 hours.

Get Started Support

The User Guide provides step-by-step instructions to help you get started. You will receive a copy of this document together with your welcome letter. Or, you can down load a PDF copy any time through our website.

Connection Related Issue
If your question is connection related, please check with your system administrators first. They will be aware your particular situation, and thus, able to give informed answers to your questions in a timely fashion.

If you still need connection support after checking with your internal department, please contact us via the following address.

Connection Support: support@epmsolutions.net

User Account set-up Related Issue: sales@epmsolutions.net

Helpful Links and Tools

The following support site is helpful if you have questions related to Microsoft Project Server 2003 and Microsoft Project Professional: http://www.microsoft.com/office/project/support/default.asp

Microsoft provides extensive documentation on Project Server that you will find useful for information about how to use the application: MS Project & Project Server Documentation

Here are some other useful resources:

Microsoft Project Server Home

Microsoft Project 2003

Frequently Asked Questions About Microsoft Project 2003

Microsoft Project 2003 Resource and Skills Management Guide

Microsoft Project Books

Microsoft Technet Resources for Microsoft Project


Here are some downloads you might find helpful:

Internet Explorer 6 Service Pack 1

Remote Desktop Connection

Linksys Firmware Upgrades

EPM Solutions Hosting hours of operation
8 am to 6 pm Pacific Time, Monday through Friday. Service unavailability may occur during server maintenance outside these hours.

 
Contact Us   Site Map   Privacy Policy  
  © 2003-2004 EPM Solutions, Inc. All rights reserved. Various trademarks held by their respective owners.
Atlanta|Boise|Chicago|Denver|Houston|Los Angeles|Newark|Orlando Phoenix|Portland|San Jose|Seattle|Washington DC