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Frequently Asked Questions

Microsoft Project Server and Professional Features
Q. What is Microsoft Project Server 2003?
Q. What is Microsoft Project Web Access?
Q. What is SharePoint Team Services?
Q. What is enterprise project management?
Q. How does Microsoft Project work with Microsoft Project Server?
Q. What is a Microsoft Project Server Client Access License (CAL)?

System Requirement and Account Information
Q. What will my computer need to run Microsoft Project 2003?
Q. What are the various user roles and access methods?
Q. Who are Project Administrators?
Q. Who are Project Managers?
Q. Who are the Portfolio Managers, Resource Managers & Executives (OLAP Managers)?
Q. Who are Team Members?
Q. What is my company’s Project Server URL?
Q. Can I use other Internet browsers instead of Microsoft Internet Explorer?
Q. Why am I not receiving email notifications when I am assigned tasks or issues?
Q. How do I add new accounts for my co-workers, i.e. team members, project managers, portfolio managers and administrators, to my PWA site?

Connecting to EPM Solutions Terminal Server
Q. What is a Terminal Server?
Q. Why do I need to connect to EPM Solutions Terminal Server and what is it’s FQDN?
Q. How do I connect to Terminal Server?
Q. What are some of the MS Project Professional Enterprise Features?
Q. How do I print my Project files on Terminal Server to my local printer?
Q. How do I download/upload my Project files in the terminal server?

More information on Microsoft Project Families
Q. What's new in Microsoft Project 2003?
Q. What changes have been made to the Microsoft Project family?
Q. What is the difference between MS Project Standard and MS Project Pro?
Q. What happened to MS Project Central and MS Project Central Server?
Q. What languages is Microsoft Project 2003 available in?

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Microsoft Project Server and Professional Features

Q. What is Microsoft Project Server 2003?
A. Microsoft Project Server 2003 is a new .NET Enterprise Server that provides the platform for workgroup collaboration and enterprise project management when used with Microsoft Project. Microsoft Project Server provides a centralized repository for project and resource information so organizations of any size can collaborate and share project information, centrally manage and optimize resources, standardize project reporting, and conduct portfolio modeling and analysis.

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Q. What is Microsoft Project Web Access?
A. Microsoft Project Web Access is a feature of Microsoft Project Server. It is the Web browser-based interface that enables project team members and stakeholders to access and update information stored in Microsoft Project Server — without the need to install Microsoft Project on their computers. Using Microsoft Project Web Access requires a Microsoft Project Server Client Access License.

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Q. What is SharePoint Team Services?
A. SharePoint™ Team Services from Microsoft is a Web site solution included with Microsoft Project Server 2003 that improves the way project teams share information. SharePoint Team Services works seamlessly with Microsoft Project Server 2003 so project teams can centrally store and organize project-related documents and issues through Microsoft Project Web Access, the Microsoft Project Server Web interface.

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Q. What is enterprise project management?
A. Enterprise project management enables companies of any size to standardize project management practices across workgroups or across the entire organization. Microsoft Project Professional and Microsoft Project Server 2003 — along with Microsoft Project Server Client Access Licenses — provides an enterprise project management solution. This solution:
• Enables centralized management and optimization of resources, standardized project reporting, and portfolio modeling and analysis — through Microsoft Project Server.
• Supports an organization’s need for heightened security, performance levels, and the ability to integrate with other line–of-business systems.
• Provides workgroup collaboration features through Microsoft Project Web Access, including timesheets, status reports, and the ability to centrally store and organize project-related documents and issues.

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Q. How does Microsoft Project work with Microsoft Project Server?
A. Microsoft Project Professional provides tools to create project plans and publish project information to Microsoft Project Server. In conjunction with Microsoft Project Server 2003 and Microsoft Project Server Client Access Licenses, Microsoft Project Professional provides an enterprise project management solution. This comprehensive solution helps organizations:
• Centrally manage resources and projects
• Standardize reporting
• Collaborate and share project information
• Perform modeling and scenario analysis
• Integrate with their current business processes and systems through an extensible technology platform

Microsoft Project Server can also be used with Microsoft Project Standard. This combination of products is essentially the successor to Microsoft Project 2000 and Microsoft Project Central Server. It includes the functionality of Microsoft Project Central, such as timesheets and status reports, and supports the central storage of documents and issues with the integration of SharePoint Team Services. However, it does not include enterprise project or resource management features.

While Microsoft Project Standard can be used with Microsoft Project Server, deploying Microsoft Project Professional and Microsoft Project Server will position your company to grow into enterprise project management smoothly, as your project management requirements become more sophisticated.

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Q. What is a Microsoft Project Server Client Access License (CAL)?
A. It is a license to use the services or functionality of Microsoft Project Server. It is not a software product. Team members and stakeholders using Microsoft Project Web Access must have a Microsoft Project Server Client Access License.

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System Requirement and Account Information
Q. What will my computer need to run Microsoft Project 2003?
A. For all the details, visit Microsoft’s System Requirement Page.

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Q. What are the various user roles and access methods?
A. Different users access MS Project Server via different means, depending on their role. Please review this chart to identify your role. Please refer to your welcome communication for specific user login and role information.

Role

Access method


Administrator

Browser over internet for Project Web Access
Terminal Services Client (Remote Desktop Client) for MS Project FTP

Project Manager

Browser over internet for Project Web Access
Terminal Services Client (Remote Desktop Client) for MS Project FTP

Team Member

Browser over internet for Project Web Access only

Executive, Portfolio Manager, Resource Manager


Terminal Services Client for browser access to Portfolio (web access to Portfolio from the internet to be supported in a later release)
Browser access for Project Web Access

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Q. Who are Project Administrators?
A. These users are given Administrator & Project Manager roles in PWA. The user can access administrator functions from the Internet. When the user needs to access project manager features, he or she must establish a Terminal Services session, log in and then will be able to access the IE browser and Project Professional for PWA features.

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Q. Who are Project Managers?
A. These users are given Project Manager role in PWA and can use all the project manager features. The user must establish a Terminal Services session, log in and then will be able to access the IE browser and Project Professional for PWA features.

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Q. Who are the Portfolio Managers, Resource Managers & Executives (OLAP Managers)?
A. These are users who need to access the OLAP cube, and must establish a Terminal Services session, log in and launch an IE browser into PWA to access the OLAP screens.

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Q. Who are Team Members?
A. Team members have controlled access to PWA features via the MS Internet Explorer browser.

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Q. What is my company’s Project Server URL?
A. It is http://CUSTID.mspshosting.com. The CUSTID is included in your Welcome Letter. You should be able to find your URL and user account information from the letter. If you have questions about the user information, please contact us at: support@epmsolutions.net

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Q. Can I use other Internet browsers instead of Microsoft Internet Explorer?
A. We highly recommend you to use the most current version of Microsoft Internet Explorer. You can download it from the Microsoft download site.

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Q. Why am I not receiving email notifications when I am assigned tasks or issues?
A: Email notifications are not currently supported. They will be supported soon.

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Q. How do I add new accounts for my co-workers, i.e. team members, project managers, portfolio managers and administrators, to my PWA site?
A: Submit a support request to support@mspshosting.com, including your contact information and new account’s full name, role, email and phone number.

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Connecting to EPM Solutions Terminal Server
Q. What is a Terminal Server?
A. Terminal Server lets you deliver Windows-based applications or the Windows desktop itself to virtually any computing device — including those that cannot run Windows. For example, a user can access a virtual Windows XP Professional desktop along with x86-based Windows applications from hardware that cannot run the software locally.

When a user runs an application on a Windows 2000-based terminal server, all of the application execution takes place on the server and only the keyboard, mouse and display information are transmitted over the network. Each user sees only their individual session, which is managed transparently by the server operating system and is independent of any other client session.

A terminal services session allows you to run the IE browser & MS Project Professional on a server located on the EPM Solutions hosting network. This provides the user higher security and better response time.

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Q. Why do I need to connect to EPM Solutions Terminal Server and what is it’s FQDN?
A. If you do not have Project Professional 2003 installed in your local machine, we provide the Terminal Server as a solution. Once you login to EPM Solutions Terminal Server, you have the ability to use the Project Professional in the server and connect to Project Server.

EPM Solutions Terminal Server’s FQDN (Fully Qualified Domain Name) is ts.mspshosting.com.

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Q. How do I connect to Terminal Server?
A. If you are a Windows XP user, the Remote Connection Client is already built-in. Select Start>Programs>Accessories>Communications>Remote Desktop Connection and use ‘ts.mspshosting.com’ in the computer column to connect to our Terminal Server. If you are not a Windows XP use, you need to download and install the Remote Desktop Connection program. To download, click: http://www.microsoft.com/windowsxp/pro/downloads/rdclientdl.asp.

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Q. What are some of the MS Project Professional Enterprise Features?
A. Microsoft Project Professional introduces a number of enterprise features, all of which depend on the Microsoft Project Professional client connection with a Microsoft Project Server.
• Setting up separate instances of Microsoft Project Server within your company allows you to set up separate sets of enterprise project plans and project resources, possibly accessed by different people.
• A user can define one or more Microsoft Project Server accounts for Microsoft Project Professional to access. Each server account will require an authorized user ID and password.
• As the deployment of Microsoft Project expands within an organization, project managers may need to connect with multiple Microsoft Project Servers and to run Project in “Offline” mode when server connections are unavailable or inconvenient.
• In Offline (My Computer) mode, Project Professional uses a local copy of the so-called “global template” that was cached when the last online Project Server session ended. When multiple server accounts have been configured, the global template that has been cached depends on which server was most recently accessed.

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Q. How do I print my Project files on Terminal Server to my local printer?
A. Printer redirection is automatic when you connect to our Terminal Server.

When you log on to Terminal Services, local printers attached to LPT, COM, and USB ports that are installed on the your computer are automatically detected and a local queue is created on the server. Your local printer settings for the default printer and some properties (for example, printing on both sides of the page) are used by the server to handle your print requests.

When you disconnect or end the session, the printer queue is deleted and any incomplete or pending print jobs are lost. Information about the your local printers and settings are saved on the your computer. On subsequent logons, the printer queue is created using the information stored on the your computer.

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Q. How do I download/upload my Project files in the terminal server?
A. This feather is functional for the administrator and project manager only. You can use our FTP server (ftp://ftp.mspshosting.com) to download/upload your files stored in your ‘My Documents’ folder.

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More information on Microsoft Project Families
Q. What's new in Microsoft Project 2003?
A. Microsoft Project 2003 includes major feature additions and enhancements. These improvements support three primary areas:
• The features in Microsoft Project 2003 are more intuitive, so both new and existing users can quickly become productive with the program.
• Project data is more accessible, which helps improve collaboration among project team members.
A new project management platform enables users to extend the ways they use Microsoft Project.

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Q. What changes have been made to the Microsoft Project family?
A. The Microsoft Project family has been expanded to include:
• Microsoft Project Standard 2003, the new version of the core Office project management program.
• Microsoft Project Professional 2003, the new Office project management program intended to be used with Microsoft Project Server 2003 for enterprise project management.
• Microsoft Project Server 2003, the new Microsoft .NET Enterprise Server that is the companion server product to Microsoft Project.
Microsoft Project Server Client Access License (CAL), a license to use the services of Microsoft Project Server. A Microsoft Project Server Client Access License is required to use Microsoft Project Web Access, the Microsoft Project Server Web interface.

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Q. What is the difference between MS Project Standard and MS Project Pro?
A. With enhanced Help files and intuitive features, Microsoft Project Standard is still the project management program for project managers, business managers, and planners who want to plan and manage projects from their personal computers.

Microsoft Project Professional is the project management program used with Microsoft Project Server 2003 (along with Microsoft Project Server Client Access Licenses) for an enterprise project management solution. Microsoft Project Professional provides all the core tools in Microsoft Project Standard, plus powerful enterprise project management capabilities.

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Q. What happened to MS Project Central and MS Project Central Server?
A. Microsoft Project Central Server was included with Microsoft Project 2000, and has been replaced by Microsoft Project Server 2003, which is now a separate server product. Microsoft Project Server 2003 still supports all the workgroup collaboration functions that were included in Microsoft Project Central, such as timesheets, status reports, and project views. In addition, the collaboration features of Microsoft Project Server 2003 have been enhanced by integrating with SharePoint Team Services. SharePoint Team Services allow organizations to centrally store project-related documents and issues. Microsoft Project Server enables enterprise project management when used with Microsoft Project Professional.

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Q. What languages is Microsoft Project 2003 available in?
A. Microsoft Project Standard 2003 and Microsoft Project Server 2003 are available in 19 language versions, all sharing a common file format: Chinese (simplified), Chinese (traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew (enabled), Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese (Brazilian), Russian, Spanish, and Swedish.

Microsoft Project Professional 2003 is available in nine language versions: Chinese (traditional), English, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), and Spanish.

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