Expert team of experienced, professional engineers and security specialists dedicated to round-the-clock protection of data and systems

Continuous deployment of proven, up-to-date firewall protection, SSL encryption, and other security technologies

Ongoing evaluation of emerging security developments and threats

Complete redundancy throughout the entire EPM Solutions Online Infrastructure architecture

Total commitment to a secure, scalable, private collocated system

Security Details

Description

Physical Security

Security to data center facilities is provided 24x7x365 by on-site security guards. Both indoor and outdoor cameras monitor all aspects of the facility including the raised floor. Entry to the facility is provided via card-key access and positive picture ID verification. Additional steps are taken to ensure that entry is only provided to current and authorized individuals. Once validated, authorized users must successfully pass biometric access screening. Access to data center floor is protected by an additional dual door floor trap. All authorized individuals are escorted to the raised floor.

Perimeter Defense

Perimeter security is employed through the use of best-practices using a tiered architecture. EPM Solutions uses a combination of security technologies from leading providers such as Cisco and NetScreen. In addition, EPM Solutions monitors and analyzes logs proactively to identify security threats.

Data Encryption

EPM Solutions leverages the strongest encryption technologies to protect data and communications, including 128-bit SSL and 3DES IPSEC encryption.

User Authentication

As an added level of security to our customers, strong user passwords are required for access and changed routinely.

Network Security

Our network is designed not only to block unwanted visitors, but also protect from Denial-of-Service attacks. The added protection ensures our customers a high level of access to our systems. EPM Solutions architecture for network security is based on industry leading best practices and comes at multiple levels.

Systems Security

EPM Solutions provides additional levels of security on each of their systems. Direct access to systems is limited both physically and logically. We go a step further by limiting access to systems on a need-to-access basis. Beyond that, a three-factor authentication is used for validation of users. The combination of these and other proprietary security designs give EPM Solutions’ systems a very high level of security beyond just typical network security.

Project Server, SharePoint and Project Professional are fully featured functional.

Project Professional is hosted on Terminal Servers behind the EPMS firewall, providing you 2 GB bandwidth to your data.

Our datacenter is located in Qwest Cybercenters – a tier one vendor of hosting and centers and telecommunication services. Your access and data reliability is second to none.

Backed by a 24*7 staff of system administrators, database administrators, software engineers, quality assurance and support staff.

Highest reliability equipment from Cisco, Netscreen, Dell and Intel.

High Performance - All servers are premium Intel servers with dual Xeon processors.

High Network Security - Additional security levels are available with SSL certificates.

EPMS reserves the right to limit bandwidth capacity and/or file download of any or all sites at its sole discretion.

Support: Customer is provided a specified number of support hours as part of package. Customer will designate a single point of contact for all support activities. Each support request has a 30 minute increments. Customer will submit support request with EPMS Online Support Ticket Form. EPMS will provide a next business day response.